Terms & Conditions

Last updated: 9 January 2026

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Welcome to Studio Claro. These Terms & Conditions (“Terms”) govern your use of our website, studioclaro.co.uk, and your engagement with our services. By accessing our website or working with us, you agree to these Terms.

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If you do not agree with these Terms, please do not use our website or services.

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1. About Us

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Studio Claro
Email: hello@studioclaro.co.uk
Website: studioclaro.co.uk

Studio Claro provides strategic communication, narrative design, visual communication, workshops, and related consulting services.

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2. Use of Our Website

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You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You must not attempt to gain unauthorised access to the website, its data, servers, or any related systems.

We may update, suspend, or withdraw the website (or any part of it) at any time without notice.

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3. Service Engagements

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When you engage Studio Claro for services, additional terms may apply, such as a proposal, quote, or statement of work. Where applicable, those documents take precedence over these website Terms.

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3.1 Quotes and Proposals

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• Proposals are valid for 14 days unless stated otherwise.

• Work begins only after written acceptance and receipt of any agreed upfront payment.

 

3.2 Payment Terms

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• Invoices are payable within 14 days unless otherwise agreed in writing.

• Late payments may incur interest at the statutory rate.

• We reserve the right to pause or terminate work if payments become overdue.

 

3.3 Client Responsibilities

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To enable effective delivery, clients agree to:

• Provide timely access to information, feedback, and materials

• Ensure all supplied content does not infringe third-party rights

• Review and approve work within agreed timelines

Delays in feedback or content delivery may impact timelines and, where appropriate, costs.

 

4. Intellectual Property

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4.1 Ownership and Licence
 

All original concepts, frameworks, methods, designs, and deliverables created by Studio Claro remain our intellectual property until full payment has been received.

Once payment is complete, the client is granted a licence to use the final approved deliverables for their internal and external business purposes, unless otherwise agreed in writing.

 

4.2 Portfolio Use

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Unless confidentiality is agreed in writing, we may showcase non-confidential project work in our portfolio, on our website, or on our social channels.

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5. Confidentiality

 

Both parties agree to keep confidential any non-public information shared during the course of a project, including business strategies, internal documents, and proprietary processes.

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Confidentiality obligations do not apply to information that:

• Is already publicly available

• Is lawfully received from a third party

• Must be disclosed by law or regulatory authority

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6. Limitation of Liability

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To the fullest extent permitted by law:

• Studio Claro is not liable for indirect, incidental, or consequential losses.

• Our total liability for any claim related to the website or services will not exceed the total fees paid to us in the 12 months preceding the claim.

• We do not guarantee that the website or deliverables will be error-free or uninterrupted.

 

7. Refunds and Cancellations

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• Deposits and upfront payments are non-refundable unless otherwise agreed in writing.

• If a project is cancelled by the client, all work completed up to the cancellation date will be invoiced.

• We reserve the right to cancel or suspend a project if these Terms are breached or if information or payment is not provided within a reasonable timeframe.

 

8. Third-Party Tools and Integrations

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Our services may involve third-party tools or platforms (such as design software, collaboration tools, or video conferencing services).

We are not responsible for service interruptions, data loss, or issues caused by third-party providers.

 

9. Website Content

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The content on this website is provided for general information only and may be updated or changed without notice.

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While we aim for accuracy, we do not guarantee that content is complete, current, or suitable for your specific needs.

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10. Links to External Websites

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Our website may contain links to third-party websites. We have no control over their content, availability, or privacy practices and accept no responsibility for them.

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11. Governing Law

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These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

12. Changes to These Terms

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We may update these Terms from time to time. The most current version will always be available on this page.

 

13. Contact

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If you have any questions about these Terms, please contact:

Studio Claro
Email: hello@studioclaro.co.uk

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